Responsible Gaming at 8wwww

Gambling should be a source of entertainment, not stress. This page explains the tools and limits available to you, and what to do if playing stops being fun.

Our Commitment to Players

At 8wwww, every player account comes with built-in tools to help you stay in control. We monitor play patterns and will flag unusual activity. If we believe a player may be experiencing harm, we will reach out before any restriction is applied.

We do not send promotional messages to players who have opted into a cooling-off period or self-exclusion. Bonuses are automatically paused when deposit limits are reached. These are not features you have to ask for — they work by default.

Age Policy and Player Eligibility

You must be at least 18 years old to open an account or place any wager on this platform. We verify age during registration and again before processing your first withdrawal. Accepted documents include a National ID Card (NID), passport, or driving licence.

Underage gambling is illegal. Any account found to belong to a person under 18 will be closed immediately and all funds returned. We reserve the right to request age proof at any time.

If you suspect someone under 18 is using your account or device, contact our live chat immediately. We can lock the account while you investigate.

Signs That Gambling Has Become a Problem

Problem gambling rarely starts suddenly. It develops in patterns. The following signs are worth taking seriously — in yourself or someone you know.

  • Chasing losses by depositing again straight after a losing session
  • Gambling with money meant for rent, food, or bills
  • Lying to family about how much time or money you spend gambling
  • Feeling anxious or irritable when you cannot access the site
  • Gambling to escape problems rather than for entertainment
  • Borrowing money specifically to fund gambling
  • Spending more time gambling than you planned, session after session

Recognising these patterns is the first step. The tools below are available immediately from your account dashboard — no waiting period, no need to contact support first.

Quick Self-Assessment

Ask yourself these four questions honestly. If you answer "yes" to two or more, we recommend setting a deposit limit or taking a break now.

# Question
1 Have you deposited more this month than you budgeted for gambling?
2 Have you lost sleep thinking about upcoming bets or recent losses?
3 Have you kept your gambling activity secret from someone close to you?
4 Have you tried to stop or cut down and found it difficult?

This is not a clinical diagnosis — it is a quick check. For a more thorough assessment, the external resources listed at the bottom of this page can help.

Account Limit Tools at 8wwww

All of the following tools are available from the Account → Responsible Gaming section of your dashboard. Changes that reduce your limits take effect immediately. Changes that increase a limit require a 7-day cooling-off period.

Tool What It Does Applies To Takes Effect
Deposit Limit Sets a maximum you can deposit per day, week, or month All deposit methods including bKash and Nagad Immediately on reduction; 7 days on increase
Session Time Reminder Shows a pop-up after a set number of minutes in a game session All casino games and sports bets Next session start
Reality Check Displays your net win/loss and time played at chosen intervals All game types Next session start
Cooling-Off Period Locks your account for 24 hours, 7 days, or 30 days Full account access and deposits Immediately; cannot be cancelled early
Self-Exclusion Closes your account for a minimum of 6 months or permanently Full account; bonuses stopped; no reactivation during period Within 24 hours of request confirmation

How to Request Self-Exclusion

Self-exclusion is the strongest available tool. Once active, you will not receive any marketing, your bonus eligibility is cancelled, and you cannot log in or deposit. The minimum period is 6 months.

  1. 1
    Log in and go to Account Settings Navigate to Account → Responsible Gaming → Self-Exclusion in the main menu.
  2. 2
    Choose your exclusion period Select 6 months, 1 year, 3 years, or Permanent. Permanent exclusion cannot be reversed.
  3. 3
    Confirm with your account password A confirmation email is sent to your registered address. The exclusion takes effect within 24 hours.
  4. 4
    Withdraw any remaining balance first Any funds in your account remain yours. Withdraw to your bKash, Nagad, or bank account before confirming exclusion. Minimum withdrawal is ৳1,500.

If you cannot access your account to request exclusion, contact 24/7 live chat. Our team can apply a temporary lock within minutes while the formal process is completed.

Keeping Minors Away from Gambling

If you share a device with children or teenagers, take these steps to prevent access to gambling sites.

  • Log out of your account after every session and do not save your password on shared devices.
  • Use device-level parental controls (available on Android 8.0 and above, and in most browser settings) to block gambling-related content.
  • Third-party filtering software such as Net Nanny or Qustodio can block this site at the network level across all devices in your home.
  • Never share your account credentials. Each account is strictly personal and non-transferable.

Our terms prohibit creating an account on behalf of another person. If you discover that a minor has accessed your account, notify us immediately through live chat.

External Support Resources

Our tools help you manage your behaviour on this platform. For deeper support, independent organisations can help — often with trained counsellors available by phone or message.

Organisation What They Offer How to Reach Them
Gamblers Anonymous Peer support groups and 12-step programme for problem gamblers gamblers-anonymous.org.uk (international chapters available)
GamCare Free counselling, chat support, and forum for players and families gamcare.org.uk — 24-hour helpline and live chat
BeGambleAware Educational resources and referral to certified treatment providers begambleaware.org
Kaan Pete Roi (Bangladesh) Mental health helpline based in Dhaka offering crisis support in English and Bengali +8801779-554391 (available evenings, UTC+06)

Reaching out to any of these organisations does not affect your account with us. They are entirely independent.

How 8wwww Uses Your Play Data for Player Protection

We analyse session length, deposit frequency, and loss patterns to identify players who may need support. This analysis is automatic and ongoing. If our system flags your account, a member of the responsible gaming team may contact you through live chat or email to check in.

You can request a summary of your play history — including total deposited, total withdrawn, and net result for any calendar month — from Account → Transaction History. This data is yours and helps you make informed decisions about how you spend.

We do not share individual play data with third parties for marketing purposes. Data is processed in accordance with our Privacy Policy.

Reaching Our Responsible Gaming Team

Our support team is available around the clock. For responsible gaming matters specifically, the fastest route is the live chat button in the bottom corner of any page once you are logged in.

Available 24/7 via live chat. Tell the agent you have a responsible gaming question and you will be connected to a trained team member. We aim to respond to all self-exclusion and limit requests within 30 minutes during peak hours.

For non-urgent requests — such as requesting your play history or asking a question about how a limit works — you can also raise a ticket through the help centre.